SHIPPING & RETURNS

DELIVERY

Delivery and processing speeds vary by pricing options. "Standard Shipping" orders ship to Flight Club first for verification and typically take 7-9 days (M-F) to reach you. "Express To You" orders will be shipped out the same day if ordered by 2PM ET (M-F, excluding holidays) and typically take 2-5 days (M-F) to reach you. Estimated delivery times do not apply to international orders, which vary by country.

Once your order ships, you will receive an email notification with tracking information. International customers are responsible for any additional fees or taxes after an item ships. We do our best to protect international customers from incurring additional fees, but cannot guarantee against any unexpected expenses.

RISK OF LOSS

The risk of loss and title for items purchased by you passes to you upon our delivery of the items to the carrier. Replacement of products and credits to your account for shipped items claimed as not received are subject to our investigation, and we may require you to sign and return an affidavit before looking into your claim. We will replace products and credit your account at our discretion.

CANCELLATIONS

For sneakers, you may cancel your order within 24 hours of placing it or before it is confirmed by the seller, whichever comes first. If 3 hours have passed from when you placed the order and/or the seller has confirmed the order, then the order cannot be canceled. If neither have occurred, simply access your order via “Track My Order” or “My Account,” click “Cancel Order” and follow the instructions.

If you checked out as a guest, you will need to create an account.

RETURNS & EXCHANGE

If your received items are not the products that you ordered, or the received items are damaged, we offer worldwide clients 30-day free return.

For exchange, we are open to product exchange for sizing problems. If you have any questions with regard to sizing or condition of a specific product on our site, please contact us before committing to purchase.

Please feel free to contact us with any questions.